PHONE 1300 998 326 AUSTRALIA WIDE

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Frequently Asked Questions

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Q. What currency are your prices listed in?
A. All prices are listed in Australian Dollars (AUD).
Q. Do your prices include Goods & Services Tax (GST)?
A. All prices shown on our website are including GST of 10%. A summary of the GST component is provided on the Shopping Cart page after adding items to your cart, and also in the Checkout process in the final Order Review step.
Q. Are your prices subject to change?
A. We endeavour to ensure that our listed prices are current, but we reserve the right to amend our prices at any time. Items in your Shopping Cart will always reflect the most recent price displayed on the item's product detail page. This price may differ from the price shown for the item when you first placed it in your cart. Placing an item in your cart doesn't reserve the price shown at that time. It is also possible that an item's price may decrease between the time you place it in your cart and the time you purchase it.
Q. How do I place an order online?
A. Placing an order with Just Ventilation is easy. There's no need to create an account first - you can register when you reach the Checkout page or Checkout as Guest.. We cannot accept orders by phone, fax, or e-mail. All orders must be placed online.

Here are the steps you need to follow to place an order:

  • 1. Find the items you would like to purchase
  • 2. Add the items to your Shopping Cart
  • 3. Proceed to Checkout
  • 4. Create a new account or log in, or Checkout as Guest
  • 5. Enter or select a billing address
  • 6. Enter or select a shipping address
  • 7. Choose a shipping method
  • 8. Provide payment information
  • 9. Review and submit your order

If you opted to register an account with us, you can then visit the My Account section of our website to track your order's progress.

Q. Do you have a store or showroom I can visit?
A. Unfortunately, as we are a wholly online business, we do not have a physical store that you can visit. Our warehouse is for processing and pick-up of online orders only - we are unable to service walk-in customers. This reduces our overhead and keeps our prices low to ensure you receive the best possible price.

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